Privacy Policy
Gemma Law Associates, Inc. (“Gemma Law Associates,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains the types of information we may collect when you visit our website, submit a contact form, communicate with us, or otherwise interact with our services, as well as how we may use, disclose, and protect that information.
Collection of Information
When you visit our website at www.gemmalaw.com, submit information through our Contact Form, or otherwise communicate with us, we may collect information including:
- Your name, address, telephone number, email address, and other contact information;
- Information regarding your legal matter, inquiry, or reason for contacting us;
- Information you voluntarily provide through contact forms, email messages, text messages, surveys, or other communications;
- Technical and usage information, such as your IP address, browser or device information, referring pages, pages visited, time spent on the website, and other website usage information; and
- Other information you voluntarily provide to us.
How We Use Information
We may use information collected through our website and communications to:
- Respond to inquiries and requests for information;
- Communicate with prospective and existing clients;
- Conduct client intake and evaluate requests for legal services;
- Schedule and manage consultations and appointments;
- Send appointment reminders and follow-up communications;
- Provide information concerning our services;
- Operate, maintain, analyze, and improve our website and services;
- Diagnose technical issues and protect the security of our website and systems;
- Maintain business records and administer our client-intake systems; and
- Comply with applicable legal, regulatory, and professional obligations.
Submitting information through this website does not, by itself, create an attorney-client relationship.
Disclosure of Information and Service Providers
Gemma Law Associates does not sell or rent your personal information.
We may disclose personal information to vendors, contractors, and service providers that perform services on our behalf or assist us with operating our website, managing inquiries, providing client intake and customer support, maintaining our technology systems, delivering communications, or otherwise supporting our business operations. These service providers are permitted to use information only as appropriate to provide services to or on behalf of Gemma Law Associates.
We may also disclose information when required by law, court order, subpoena, or other legal process; when reasonably necessary to protect our rights, property, or safety or the rights, property, or safety of others; or with your consent.
Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors and service providers that provide support services to Gemma Law Associates, such as customer service, client intake, communications, or technology services, is permitted to the extent necessary for those providers to perform services on our behalf.
All other use categories described in this Privacy Policy exclude text messaging originator opt-in data and consent. Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing or promotional purposes.
SMS/Text Messaging
If you provide your mobile telephone number and expressly consent to receive SMS communications from Gemma Law Associates, we may send you text messages relating to your inquiry and our services. These communications may include client-intake communications, responses to your inquiry, consultation or appointment scheduling, appointment reminders, follow-up communications, and other customer-care communications related to your interaction with the firm.
Consent to receive text messages is not a condition of obtaining legal services from Gemma Law Associates.
Message frequency varies depending on your inquiry, communications with the firm, and appointment or intake activity. Message and data rates may apply.
Opting Out
You may cancel SMS communications at any time by replying STOP to a text message from us. After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. After your opt-out request has been processed, you will no longer receive SMS messages from that messaging program unless you subsequently provide consent to receive messages again.
SMS Help
If you experience problems with our SMS messaging program or need assistance, reply HELP to a message for assistance. You may also contact us at [INSERT SUPPORT EMAIL ADDRESS OR TOLL-FREE NUMBER].
Wireless carriers are not liable for delayed or undelivered messages.
If you have questions regarding your wireless text or data plan, please contact your wireless provider.
For information regarding how Gemma Law Associates collects, uses, and protects personal information associated with SMS communications, please review this Privacy Policy.
SMS Consent and Privacy
Your consent to receive SMS messages applies only to communications from Gemma Law Associates as described at the time you provide consent.
We do not sell, rent, or share SMS opt-in information, mobile telephone numbers, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.
We may use service providers to facilitate communications and other support services on our behalf. Such providers may receive information as necessary to perform those services, but they are not authorized by us to use your SMS opt-in information for their own marketing or promotional purposes.
Cookies and Website Usage Information
Our website may use cookies, analytics tools, or similar technologies to understand how visitors interact with the website, maintain website functionality, improve performance, and evaluate website traffic.
Information collected through these technologies may include your IP address, browser type, device information, referring website, pages visited, and information concerning how you interact with our website.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
Data Security
Gemma Law Associates uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.
Email Communications
If you receive marketing-related emails from Gemma Law Associates and no longer wish to receive them, you may use any unsubscribe mechanism provided in the communication or contact us to request removal.
Please note that we may continue to send non-marketing communications when appropriate, including communications relating to an inquiry, appointment, existing relationship, or legal services.
Third-Party Services and Links
Our website may contain links to websites or services operated by third parties. Gemma Law Associates is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of third-party websites before providing personal information to them.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or services. Any updated version will be posted on this website with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or our SMS communications, please contact Gemma Law Associates through our Contact Form.